Current Available Positions
The place of employment for all positions is Anniston, Alabama

Customer Service Specialist




The Customer Service Specialist provides support for the Atlanta Airport operations for arriving students, arrival procedure at lodging and assist with departure days.




  • Provide a friendly and customer service focused introduction to students as they arrive

  • Load/unload student’s luggage onto the bus

  • Compare student identification cards against the Real ID compliance manifest

  • Assign student to proper coach bus for transport to Anniston

  • Brief students on location and departure time of bus

  • Communicate with Student Services and Travel personnel to account for students who are late or missing

  • Coordinate flight schedules, correspondence and Real ID manifests from both internal and external agencies

  • Track all incoming students arriving at the Atlanta Airport

  • Reply to general information requests from students with accurate information

  • Light general cleaning duties at Bldg. 320

  • Accountability of all departing students

  • Assist with loading luggage on departure days

  • Works effectively with a team and is respectful of colleagues

  • Adheres to company policies and procedures

  • Accepts constructive criticism and is receptive to changes in the work environment

  • Other duties as assigned




  • High school graduate or GED equivalent required

  • Must possess and exhibit excellent verbal and written communication skills

  • Must be able to work weekends and flexible hours

  • Must be able to lift, turn and carry items up to 60 lbs.

  • Excellent customer service skills

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