EMPLOYMENT
Current Available Positions
The place of employment for all positions is Anniston, Alabama
Customer Service Specialist
SUMMARY:
The Customer Service Specialist provides support for the Atlanta Airport operations for arriving students, arrival procedure at lodging and assist with departure days.
ESSENTIAL DUTIES/RESPONSIBILITIES:
-
Provide a friendly and customer service focused introduction to students as they arrive
-
Load/unload student’s luggage onto the bus
-
Compare student identification cards against the Real ID compliance manifest
-
Assign student to proper coach bus for transport to Anniston
-
Brief students on location and departure time of bus
-
Communicate with Student Services and Travel personnel to account for students who are late or missing
-
Coordinate flight schedules, correspondence and Real ID manifests from both internal and external agencies
-
Track all incoming students arriving at the Atlanta Airport
-
Reply to general information requests from students with accurate information
-
Light general cleaning duties at Bldg. 320
-
Accountability of all departing students
-
Assist with loading luggage on departure days
-
Works effectively with a team and is respectful of colleagues
-
Adheres to company policies and procedures
-
Accepts constructive criticism and is receptive to changes in the work environment
-
Other duties as assigned
REQUIRED EXPERIENCE/SKILLS:
-
High school graduate or GED equivalent required
-
Must possess and exhibit excellent verbal and written communication skills
-
Must be able to work weekends and flexible hours
-
Must be able to lift, turn and carry items up to 60 lbs.
-
Excellent customer service skills
Registrar Clerk
SUMMARY:
The Registrar Clerk provides administrative and clerical support to the Resident Training Team Lead.
ESSENTIAL DUTIES/RESPONSIBILITIES:
-
Assist with developing and distributing training schedules for each training program as assigned
-
Prepare and distribute reports from the Center for Domestic Preparedness (CDP) Training Administration System (CTAS)
-
Supports the Operations Coordinator in conducting a weekly De-Conflict meeting with all stakeholders for the upcoming week’s training as required
-
Reviews Student Data Sheets for changes and make corrections in CTAS
-
Assemble and prepare in-processing and graduation packets for each student attending training
-
Conduct in-processing and graduation operations as assigned
-
Perform weekly Quality Control checks of applications, in-processing folders, and graduation packets
-
Verify student number in CTAS when class is complete
-
Take, edit and post-class photos on the Wall of Fame weekly
-
Collect and transfer class documents to the Records Management section
-
Work effectively with a team and is respectful of others
-
Adhere to company policies and procedures; meets established deadlines
-
Demonstrate a commitment to continued professional growth and development
-
Accept constructive criticism and is receptive to changes in the work environment
-
Other duties as assigned
REQUIRED EXPERIENCE/SKILLS:
-
High school graduate or GED equivalent required
-
Must work occasional weekends and flexible hours
Need more details? Contact us
We are here to assist. Contact us by phone or email.